GelatoGoes: A Delivery Management Software

GelatoGoes is a delivery management system that optimizes door-to-door delivery operations across NY and NJ. Built for a delivery management company, this application improves delivery speed by optimizing routes for deliveries. We used React.js for the developing web interface, Node.js for the backend, and Flutter for the cross-platform mobile app to provide a unified experience on both iPhones and Android devices.

App Type

Delivery Management Software

Platforms

Web, Android, and iOS

Services Provided

Design, Development

About GelatoGoes: A Delivery Management Software

GelatoGoes is a delivery management platform that tracks and optimizes routes in real-time while remaining compliant with local laws. This delivery management application monetizes through tiered subscriptions: a basic plan for goods up to $5,000 using open vehicles, and a premium plan for goods up to $20,000 using enclosed vehicles.

Client’s Requirement

The client belongs to one of the US-based consulting companies. The client was looking for a design and development company with expertise in providing services like cross-platform development, frontend development, backend development, and UI/UX design. So, the client turned to Space-O Technologies with the concept of building a platform that simplifies delivery operations.

Solution We Developed for Our Client

Having expertise in developing 20+ delivery management solutions, Space-O Technologies understood the client’s requirements to develop GelatoGoes. We assigned a dedicated team consisting of a Frontend Developer, a Backend Developer, a UI/UX Designer, an ISTQB-certified QA, and a Certified Scrum Product Owner for optimal project execution.

Here is the entire flow of how end-to-end delivery is managed.

Upon receiving an order, the store assigns the order to an available driver directly through the web dashboard.
The assigned driver receives a notification on the mobile app about the new order with all the necessary details.
The driver picks up the order and at the same time, the customer receives a tracking link to follow the order’s progress on maps.
The app optimizes the route to guide the driver, even in case of deviations or wrong turns.
Upon reaching the destination, the driver completes the delivery and updates the order status on the app.
After the delivery, the customer receives a notification prompting them to provide feedback and rate the delivery experience.
The store manages the entire order fulfillment process, from assignment to completion.

Tech Stack for GelatoGoes

Here are the tools and technologies used to develop this delivery management software.

Flutter

Used for cross-platform development to ensure a consistent user experience on Android and iOS platforms.

React.js

Used to create a dynamic user interface and front end for the web dashboards.

Node.js

Used for back-end development to handle server-side logic.

MySQL

Used for database management to ensure data integrity and easy integration with Node.js.

AdobeXD

Used for designing professional and visually appealing UI/UX.

Mantis

An open-source bug-tracking tool used by our testing team to provide GelatoGoes users with a strong and error-free platform.

GelatoGoes Key Features

Subscription Management

Manages subscription plans, including plan creation, modification, and deletion, ensuring compliance with subscription policies and revenue management.

Stores Management

Helps in categorizing and managing different types of vendors to ensure proper categorization and organization within the platform.

Fleet Management

Oversees the classification and management of vehicle types available for delivery, including open vehicles and closed vehicles.

Order Management

Monitors and manages all orders placed through the platform, including order details, statuses, and histories to oversee and intervene when necessary.

Report Management

Generates and manages reports on various aspects of the platform, including revenue, orders, subscriptions, and store activity to gain insights into platform performance and trends.

Analytics Dashboard

Offers an analytics dashboard that provides an overview of earnings, registered stores, active subscriptions, and other key metrics to make data-driven decisions and evaluate performance.

Registration and Approval

Order Management

Allows stores to add, view, and manage orders placed through the platform, including order details, customer details, and delivery statuses to ensure smooth order processing.

Automate Dispatch

Automates the assignment of prepared orders to the available drivers based on proximity to the pickup location and driver availability.

Driver Management

Manages the pool of drivers, including driver registration, assignment, and performance tracking to ensure reliable delivery operations.

Manage Delivery Vehicles

Oversees and manages a fleet of delivery vehicles, including vehicle registration, assigning drivers, and maintenance schedules to maintain operational readiness and compliance.

Real-time Order Tracking

Monitors the precise location and movement of the store’s assigned drivers in real-time using GPS technology integrated into the platform.

Analytics and Reporting

Provides access to analytics dashboard and generates reports on order volumes, delivery times and customer feedback for data-driven decision-making and performance evaluation.

Schedule Update

Allows drivers to set availability schedules by specifying dates and times when they are not available for deliveries.

Order Assignment

Assist drivers in viewing the assigned orders including customer details, delivery locations, and order statuses.

Route Optimization

Helps in optimizing drivers’ routes by dynamically adjusting their routes if the driver is heading in the wrong direction.

Status Updates

Assists in updating order statuses like en-route, completed, or canceled/rescheduled, enabling efficient communication with store admins.

Performance Metrics

Review performance metrics, assessing completed orders, average delivery times, and customer ratings for self-improvement and evaluation.

Admin

Subscription Management

Manages subscription plans, including plan creation, modification, and deletion, ensuring compliance with subscription policies and revenue management.

Stores Management

Helps in categorizing and managing different types of vendors to ensure proper categorization and organization within the platform.

Order Management

Monitors and manages all orders placed through the platform, including order details, statuses, and histories to oversee and intervene when necessary.

Analytics Dashboard

Offers an analytics dashboard that provides an overview of earnings, registered stores, active subscriptions, and other key metrics to make data-driven decisions and evaluate performance.

Report Management

Simplifies the management of school details, student records, and registered users, streamlining administrative tasks and user data management.

Fleet Management

Oversees the classification and management of vehicle types available for delivery, including open vehicles and closed vehicles.

Stores

Registration and Approval

Order Management

Allows stores to add, view, and manage orders placed through the platform, including order details, customer details, and delivery statuses to ensure smooth order processing.

Automate Dispatch

Automates the assignment of prepared orders to the available drivers based on proximity to the pickup location and driver availability.

Driver Management

Manages the pool of drivers, including driver registration, assignment, and performance tracking to ensure reliable delivery operations.

Manage Delivery Vehicles

Oversees and manages a fleet of delivery vehicles, including vehicle registration, assigning drivers, and maintenance schedules to maintain operational readiness and compliance.

Real-time Order Tracking

Monitors the precise location and movement of the store’s assigned drivers in real-time using GPS technology integrated into the platform.

Analytics and Reporting

Provides access to analytics dashboard and generates reports on order volumes, delivery times and customer feedback for data-driven decision-making and performance evaluation.

Drivers

Schedule Update

Allows drivers to set availability schedules by specifying dates and times when they are not available for deliveries.

Order Assignment

Assist drivers in viewing the assigned orders including customer details, delivery locations, and order statuses.

Route Optimization

Helps in optimizing drivers’ routes by dynamically adjusting their routes if the driver is heading in the wrong direction.

Status Updates

Assists in updating order statuses like en-route, completed, or canceled/rescheduled, enabling efficient communication with store admins.

Performance Metrics

Review performance metrics, assessing completed orders, average delivery times, and customer ratings for self-improvement and evaluation.

Looking to Develop a Delivery Application?

Let’s talk. Our team has experience in developing delivery management app solutions with advanced features such as real-time delivery tracking, secure payment options, user-friendly interfaces, and customized delivery solutions.

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