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Web-based Platform Development for eCommerce Business
Material.sa is a leading beverage and household items distributor in Saudi Arabia, offering a diverse range of local and imported products to meet varied consumer preferences. With convenient online ordering and efficient delivery solutions powered by advanced logistics and real-time tracking, it provides a seamless shopping experience. Developed by Space-O Technologies, Material is a feature-rich Android, iOS, and web-based app solution with over 10,000 downloads, catering to the region’s growing eCommerce needs. Want to create a custom solution for your eCommerce business?
Industry
Household Retail
Business Type
eCommerce
Platforms
Web, iOS, and Android
Services
Custom eCommerce Development
AboutMaterial: eCommerce Platform for Household Items
Founded in 2021, Material started as a provider of local and imported beverages for B2B clients in the hospitality industry, including hotels and restaurants. Recognizing the rising demand for household products, the company expanded into online shopping, offering a platform tailored for individual consumers in Saudi Arabia.
With over 10,000 downloads, Material delivers a smooth shopping experience with a diverse product catalog ranging from beverages to household essentials and home appliances. The platform serves B2B and individual customers, prioritizing convenience, reliability, and quality service through its advanced digital ecosystem.
Client’s Requirement
Material needed a reliable mobile app and web development partner to build a comprehensive eCommerce platform. They needed a user-friendly interface for customers, configured with a backend system for inventory, orders, and customer management.
Additionally, the solution had to address the unique needs of both B2B and individual customers, ensuring seamless order processing and effective delivery management.
SolutionWe Developed
After in-depth discussions with Material, Space-O Technologies clearly understood their evolving needs. The client required an eCommerce platform to support their expanding product catalog, which eventually transitioned from solely offering beverages to household items.
To meet these needs, Space-O assembled a cross-functional development team, Kotlin and Swift developers for native Android and iOS app development, Laravel developers for backend solutions, HTML developers, QA engineers, and a project manager to ensure timely delivery and alignment with business goals.
Technologies and Tools We Used:
- Kotlin and Swift: Used Kotlin and Swift to build native Android and iOS apps, ensuring a seamless and consistent user experience across both platforms.
- Laravel: Chosen for backend development, providing a robust framework to manage critical eCommerce operations such as product inventory, order management, and secure payments.
- AWS: Leveraged to provide a secure, scalable hosting environment for Material’s applications, ensuring high availability and reliability.
- MySQL: Used to efficiently organize and manage essential data, including product catalogs, user profiles, and order details.
- Redis: Used as a caching solution to enhance performance, reduce database load time, and ensure faster user responses.
Top Material Key Features
Analytics Dashboard
The Analytics Dashboard delivers detailed insights into platform performance, sales trends, and user engagement. Key metrics are tracked to identify popular products and enable data-driven decisions for optimizing business operations.
Product Management
The platform allows for the upload, organization, and management of products. Bulk uploads, detailed descriptions, and categorization streamline navigation. Discounts, promotions, and product availability are managed to attract more customers.
Inventory Management
Real-time tracking of inventory levels prevents stockouts and overselling. Low-stock alerts ensure timely restocking, while detailed reports provide insights into product performance to optimize stock levels.
Order Management
The system oversees the entire order lifecycle, from placement to delivery. Order statuses are updated, cancellations processed, and returns handled efficiently. Automated notifications keep both admins and customers informed about order progress.
Customer Management
Customer profiles, purchase histories, and inquiries are efficiently managed. The platform supports loyalty programs and personalized promotions to improve customer satisfaction and retention.
Content Management
The admin can add customizable content to the home screen, creating a personalized shopping experience. Promotions, special offers, and seasonal discounts are easily displayed to boost customer engagement.
Driver Management
Delivery tasks are assigned, and driver performance is tracked to ensure efficient operations. Route optimization features reduce delivery times and costs. Driver profiles and performance metrics are monitored to enhance service quality.
Product Categories
Customers can easily browse through a broad selection of product categories, ranging from beverages to household essentials, simplifying the search for desired items.
Search Functionality
The app offers an advanced search system, enabling users to locate products by name, category, or specific attributes. Filters and sorting options, such as price, popularity, and new arrivals, ensure personalized results.
Offers and Promotions
Users can view live promotions, discounts, and special offers. Real-time notifications ensure customers never miss time-sensitive deals, encouraging smarter shopping.
Customer Support
The app provides accessible and responsive customer support to address inquiries or resolve issues, ensuring a smooth shopping experience.
Reviews and Ratings
Users can leave ratings and reviews for products, aiding others in making informed choices and providing valuable feedback for service improvement.
Wallet Feature
The wallet feature allows secure storage of multiple payment methods for faster checkouts. It also supports redeeming rewards and cashback, offering a seamless payment experience.
Order History
Users can view detailed records of past purchases, including item specifics, delivery updates, and total expenditures. Reordering frequently bought items becomes quick and hassle-free.
Recurring Orders
Customers can set up regular deliveries for specific products, ensuring they’re always stocked up without manually reordering every time.
Profile Management
Customers manage their personal information and preferences through an intuitive profile management feature, enhancing convenience and customization.
Delivery Task Management
Drivers receive tasks with essential details such as customer addresses, product information, and instructions. Tasks can be accepted or declined based on availability, offering flexibility in workload management.
Route Optimization
The app calculates efficient delivery routes, minimizing travel time and fuel costs. This ensures timely deliveries and reduces operational expenses.
Real-Time Notifications
Drivers receive instant updates on new tasks, assignment changes, cancellations, and delivery statuses, enabling prompt responses and efficient workflow management.
Payout Management
The app streamlines financial tracking by providing insights into earnings, completed tasks, and payment history, offering drivers transparency and control over their income.
Order Tracking
Real-time tracking allows drivers to monitor active and completed deliveries, ensuring smooth operations and improving accountability.
Driver Profile and History
Drivers have comprehensive profiles with service history, performance metrics, and contact details, providing transparency and aiding in performance evaluation.
Request Support
Drivers can access support quickly for help with delivery issues, app functionality, or customer inquiries, ensuring smooth problem resolution.
Want to Develop a Customized Solution for Your eCommerce Business?
Whether you’re starting from scratch or enhancing an existing eCommerce platform, our team is here to assist you every step of the way. Collaborate with our expertise to build a scalable, user-friendly Commerce solution.
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